Posts Tagged ‘iwa.biz’
Looking after customers is always the most important consideration for any company and at Absolute Solar this is no exception. Absolute Solar uses the bespoke leading industry solution Solar Absolute Tracking System (Solar ATS) to provide top-to-toe real time tracking of all customers throughout their entire lifetime with Absolute Solar.
This means that from first enquiry every aspect of the customers’ needs are discussed and recorded live allowing personalised care of customers throughout the company. Real time tracking allows full automated appointment management and scheduling with customers, providing them with the service they want when they want it.
“ATS provides the ultimate solution to customer care for Absolute Solar, it is simple and effective to use and is the infrastructure backbone behind our award winning iwa.biz Merit Award for achieving 100% customer satisfaction in our first year”. Nick Holmes Absolute Solar Operations Supervisor
Solar ATS allows Absolute Solar to keep its customer service at the highest level, no matter how fast demand increases. With a host of unique features this advanced solar CRM tool gives Absolute Solar a competitive advantage in one of the most competitive high value markets in today’s economy. Solar ATS is totally tailored to bespoke needs, which is why it is currently providing Absolute Solar with the solutions they need in winning customers.
If you would like to know more about ATS for your business needs, contact the Solar ATS Manager to learn more about this award-winning system: tony@absoluteinsulation.co.uk








